Welcome to the Sydney Skinny
Posted on Tuesday, November 06, 2012
We are excited and thankful to have received such incredible enthusiasm for The Sydney Skinny’s recent launch. With so many people wanting to be a part of this event we have found some people have come across a couple of issues that we want to help you with.
To register we recommend you go to the “Entries” page as the “Enter Now” button is not working for some internet browsers.
On the home page you will see an “Entries” tab and the drop down with give you the option of “participant”, “supporter” or “donation”. Select which one you want and this will then take you through to a page which has some event information and an “Add to Cart” button. When you scroll your cursor over the “Add to Cart” button, you will notice it doesn’t change to a little hand, like most website links do…. but the “Add to Cart” button does work. Click on the “Add to Cart” button once and it will add your item to a shopping cart.
You then need to go to the top of the website and “View Cart” to “Check Out” and finalise entering your details for the swim. We are using PayPal to process all payments securely. You do not need a PayPal account to enter the swim, however if you have used a PayPal account previously it will recognise your email address and require you to log in. So put in your payment details, don’t forget to make sure all boxes are filled in (the state/territory box is catching some out) and then your purchase will be confirmed.
If you have forgotten your Paypal account details – don’t worry you can reset your password with them by selecting the forgotten password option. Your email address will be sent a re-set password link and then you can confirm your payment.
If you have any issues please go to the “Contact Us” page or email us directly at [email protected] and we will answer all your questions to ensure you can be a part of the inaugural Sydney Skinny 2013!
We will happily accept phone calls to assist people register into the swim. For phone assistance, please contact Stephen Ford on 0417 470 529.
We will continue to work on fixing these issues and we thank you for your patience.
Many thanks!